Melina Laird

Vancouver | Montreal

Operations, admin, and systems support that keeps your business moving.

Flexible support for small businesses and growing teams that need someone reliable behind the scenes to organize, coordinate, troubleshoot, and get things done.

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3k+

happy
customers

YEARS
EXPERIENCE

25+

EXPERT
PARTNERS

18+

ACTIVE
PROJECTS

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More than an extra set of hands.

I provide practical operations and administrative support across the day-to-day parts of a business that are easy to fall behind on but essential to keeping everything running.

I’m comfortable stepping into existing systems, learning how a business works and taking ownership of the details. Whether you need ongoing administrative support, help organizing your operations, someone to coordinate a project or simply another capable person on your team, I can adapt to what you need.

Services

How I can help

Operations Support

Keep day-to-day operations organized, documented, and moving forward.

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Administrative Support

Reliable support for the recurring work that keeps your business running.

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Systems & Digital Support

Help managing the platforms and systems your business relies on.

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Project Support

Someone to keep track of the details, deadlines, and moving pieces.

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Marketing Support

Practical support for businesses that need help keeping their marketing moving.

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Client & Team Support

Professional communication and coordination with the people your business depends on.

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About me

Hi, nice to meet you

I’m an operations and administrative professional with a technical background and experience supporting businesses across operations, HR, real estate, marketing and digital systems.

My work tends to sit at the intersection of organization, technology and execution. I’m comfortable managing the everyday administrative details, but I also enjoy improving processes, learning new systems and figuring out more efficient ways to get things done.

I have a B.Sc. in Computer Science, which means I’m particularly comfortable working with software, websites, systems and technical tools that can sometimes fall outside the scope of traditional administrative support.

Most importantly, I’m someone who likes taking ownership of a task and seeing it through.

more about me

Experience across different kinds of businesses.

I’ve supported small businesses, professional services teams and growing companies across several industries, giving me experience adapting quickly to different systems, priorities and ways of working.

Human Resources

Experience supporting HR operations, HRIS implementation, digital systems, client communication and internal processes.

Real Estate

Listing administration, transaction coordination, client communication, marketing materials, documentation, reporting and operational support.

Health and Wellness

Website management, email marketing, social media coordination, content updates, analytics and digital platform administration.

TOOLS

Comfortable jumping into the tools you already use.

Need someone who can step in and keep things moving?

Tell me a little about your business, what you need help with and where things are currently getting stuck.

I’ll let you know where I can help.

Get in Touch